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Great on the job : what to say, how to say it : the secrets of getting ahead /

Describes a three-step training program--with case studies, micro strategies, and example language--designed to help readers improve their workplace communication skills. Full description

Main Author: Glickman, Jodi.
Other Authors: Great on the Job (Firm)
Format: Book
Language: English
Published: New York, N.Y. : St. Martin's Griffin, 2011
Edition: 1st ed.
Contents: The basics -- Master the hello & goodbye -- The foolproof download -- Be strategically proactive -- Move up the learning curve -- Manage expectations -- Ask for help -- Ask for feedback -- Stay out of trouble -- Answer questions (you don't know the answers to) -- Raise a red flag -- Manage a crisis -- Sell yourself -- Your personal elevator pitch -- Cheat sheet -- Tear out cheat sheet -- Acknowledgements.
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Library Location Call Number Status
Oshkosh Adult Nonfiction 650.1 G559g Available