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Driving loyalty : turning every customer and employee into a raving fan for your brand /

Main Author: Kazanjian, Kirk.
Format: Book
Language: English
Published: New York : Crown Business, 2013
Edition: 1st ed.
Contents: Think differently -- Be open to opportunity -- Stay true to your brand -- Engage your workforce -- Lead with empathy -- Deliver dazzling service -- Use technology to delight customers and employees -- Practice full spectrum marketing -- Let customers fuel your growth -- Form lifelong partnerships -- Build a sustainable business.
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Library Location Call Number Status
Oshkosh Adult Nonfiction 658.8343 K23d Available
Neenah Adult Nonfiction 658.8343 K189d Available